Melanie Lanceley has joined us as our new full-time patient care co-ordinator.
She brings more than 30 years of reception and administrative experience to our team, having worked for a local contractor and, more recently, in local council offices and GP surgeries.
Melanie said: “I couldn’t be happier that I’ve started work with Hearbase. I have been made to feel genuinely welcome and feel like I’ve joined part of a wonderful team. For those I’ve met, thank you and for those I’ve not met yet, I look forward to meeting you.
“I’ve worked for Hawkinge Town Council as an administrator and I have also worked as a doctors surgery receptionist, which brings its challenges. I have two wonderful daughters and a dog that keeps me active.
“Having a friend who wears hearing aids I know how the gift of hearing is a true wonder. Thanks for making me feel so welcome.”