More Great Feedback From Our Patients – Hearbase

More Great Feedback From Our Patients

More happy patients

Over the past few months we have received some fantastic comments from our patients, praising the expertise of our audiologists and ear care technicians, their kindness, patience and professionalism.

Many have also praised our Covid-secure clinics and guidelines which have allowed them to feel safe and at ease during their appointments.

Here are just a few of the latest comments we have received – you can read all our patient testimonials here

Excellent service

“I was made welcome at every visit, treated with respect, care and understanding. All staff members were delightful. The premises were clean and surfaces sanitised as needed. Very satisfied, thank you!” Jeanette Galbraith, March 2022

“My audiologist, Sandra Rodrigues, was very friendly and helpful. She made me feel at ease and answered all my questions about my new aids, their operation and cleaning. The service was excellent from start to finish.” A A Bissett, February 2022

“My audiologist, Sharon Harris, was excellent. The information she gave me was first class. I could understand everything as she explained it in terms which were easy to follow. Very professional, thank you.” Ronald Kent, February 2022

Extremely professional

My wife and I have recently seen a new audiologist, Bianca Leonel, at Hearbase Bexleyheath. I hasten to tell you that, without doubt, Bianca is the best and finest audiologist we have seen in all of our time with your company. This young lady is absolutely customer service centred, gives every patient sufficient time, and most importantly, has the patience to listen acutely to the customers’ concerns and wishes. This after my recent visit, is the very first time I have been able to say that both left and right sides of my hearing feel equal and balanced. I commend Bianca to you as an excellent ambassador for Hearbase.” Bryan King, February 2022

“Excellent service from Ana Rodrigues, the audiologist who patiently explained the procedure to me, answered all my questions and efficiently dealt with the wax in my ears which has improved my hearing no end. My life is so much better as a result! Special thanks to Tracey who booked me in specially for this appointment when a cancellation became available and warmly welcomed me to the clinic. I will be recommending Hearbase Bromley to my friends and relatives and have already booked my next appointment.” Stacey Harris, January 2022

“Hannah Harris at Hearbase One Ashford was extremely professional, helpful and personable. Thanks for spending the time to do a full test, and taking time to understand my situation and provide me with a full explanation of the results. Very impressed with the service.” Melanie Blyth, January 2022

Read all our patient testimonials here

Book your appointment at Hearbase today – call 0800 028 6179 or email