Hearbase in Ashford Spencer Hospital

(Note, do not enter William Harvey,
follow signs for Spencer Private Hospital)

Spencer Private Hospitals,
William Harvey Hospital
Kennington Road,

TN24 0LZ

0800 028 6179


Please contact us on 0800 028 6179 or email admin@hearbase.com to book your next available appointment.

Opening Times

Friday: 9am-5pm
Saturday-Sunday: Closed


Hearbase works in association with The Spencer Private Hospital to deliver a high quality ear care and wax removal service.



Hearbase is the leading local digital hearing company and we have been working in audiology for more than 25 years. We currently offer ear care and wax removal services at The Spencer Private Hospital.


We take your hearing loss seriously. It needs to be professionally diagnosed and treated with the best solutions available.

Our services at The Spencer Private Hospital:


Hearbase is Kent’s largest independent hearing company and we offer you a quality, clinically-based, private ear care and wax removal service at The Spencer Hospital Ashford. We use the latest diagnostic techniques, combined with first class care and support.


Digital hearing aids come in a vast range to suit everyone’s needs, from the most straightforward to the most sophisticated. Our highly trained audiologists will advise you as which hearing aid best suits your hearing loss and your needs. They will explain the pros and cons of the various features so you can be sure of making the right decision.

Leading brands

As we are independent of any hearing aid manufacturer, this means we have access to all the world’s leading hearing aid brands making it simple to find the best solution for your hearing loss.

We are confident about the quality of our service so all our hearing aids come with a guarantee of 100% satisfaction or your money back.

You can arrange an assessment with our audiologist by emailing admin@hearbase.com or by telephoning 0800 028 6179 to arrange your appointment.

Hearing Specialists

Alexandra Quartermain

Assistant Audiologist

Alexandra joined Hearbase in August 2019. She has worked in hearing care since 2018 in both NHS and private fields.

Since joining Hearbase Alexandra has completed her clinical ear care course and specialises in ear care and wax removal privately, and works with the NHS to provide hearing aid fitting and aftercare.

In addition to offering ear care at our private clinics at the Dover White Cliffs Centre and Ashford Spencer Clinics, Alexandra provides NHS services from Folkestone, Canterbury, Charing, New Romney and Dymchurch.

She says: “With fitting and wax removal you get an instant results and gratification from patients. Knowing you have improved their hearing and provided them instant satisfaction, sometimes in the first 10 minutes, makes for an extremely rewarding career”.

A very relaxed and pleasant experience. Everything was explained clearly to us.

Chris, July 2019