Hearbase in Charing

The Charing Practice, 1 Surgery Close, Charing, Ashford

TN27 0AW

Our clinic at The Charing Practice in Surgery Close, Charing, runs fortnightly on a Friday. The practice has a large free car park for patients and there is disabled access throughout the building. A disabled-user toilet is on the ground-floor and there is a lift to the first floor.



Hearbase is the leading local digital hearing company.


We take your hearing loss seriously and it needs to be professionally diagnosed and treated with the best solutions available.


We provide a wide range of hearing aids, from the most straightforward to the most sophisticated.

We also offer custom-made products to help protect your hearing from noise damage.

Services at our Charing branch:

  • Comprehensive digital hearing aid service
  • Batteries and accessories

Our Charing branch is ideally located in the village GP practice. If you need our more specialised services, such as tinnitus support and diagnostic investigations, you should consider visiting one of our larger hospital-based sites at Canterbury or Maidstone.

Your local independent hearing company

Hearbase is Kent’s largest independent hearing company and we have been working in audiology for more than 20 years.We use the latest diagnostic techniques, combined with first class care and support.

Digital hearing aids come in a vast range to suit everyone’s needs, from the most straightforward to the most sophisticated. Our highly trained audiologists will advise you as which hearing aid best suits your hearing loss and your needs. They will explain the pros and cons of the various features so you can be sure of making the right decision.

As we are independent of any hearing aid manufacturer, this means we have access to all the world’s leading hearing aid brands making it simple to find the best solution for your hearing loss.

We are confident about the quality of our service so all our hearing aids come with a guarantee of 100% satisfaction or your money back.

Hearing Specialists

Joana Carvalho

Senior Audiologist

Joana joined Hearbase in December 2012 as a diagnostic audiologist. She is responsible for carrying out hearing aid tests, earmould impressions, hearing aid fittings and follow-up appointments. She works at our branches in Folkestone, Ashford and Canterbury.

After gaining her audiology degree in Porto, Portugal, Joana worked in some of the most important hospitals and hearing care centres in the country. She carried out diagnosis and rehabilitation, as well as adult and child hearing work, hearing tests and hearing aid fittings. She also carried out newborn hearing screening.

While still in Portugal Joana organised audiology sessions at primary and elementary schools, carried out hearing screening among all ages and arranged hearing aid workshops.

The economic crisis in Portugal, along with Joana’s desire to see another culture, meet new people and gain experience working in another country, made her decide to move here.

She says: “Working for Hearbase is very gratifying for me. Ever since I started my audiology studies I had wanted to come and work in England. The best thing about my job is seeing the smiles and happiness of my patients when they can hear again.”

When not working Joana is keen on music, sport and photography.