“The care I received from Hearbase has been transformational…”

I have received amazing support since sudden hearing loss/tinnitus. Quickly referred to NHS Emergency for attention (steroids), and since that time of struggling to come to terms with it, have received guidance and advice, and now support through early stages of hearing aids. I cannot fault the attention I have been given by Hannah at One Hospital.

Ann White, January 2022

Having been a solicitor in private practice for many years I feel my ability to judge people and their performance is above average. I would say without doubt Hannah the audiologist my wife saw was nothing but her excellent self...

Marina Burrough, December 2021

A well explained courteous procedure which thankfully found nothing wrong with my ears re wax. Recommended to return for full hearing test.

Roger Johnson, December 2021

I went to Bromley Hearbase to talk to someone about my tinnitus and other issues with my ears. Ana kindly suggested I get my ears waxed, which was very helpful.
Afterwards I had my hearing test which was explained to me clearly and concisely. My overall experience was fantastic. Very friendly staff, helpful and kind.
A month later I returned with an unusual request as I was experiencing tapping in my right ear. Turns out, it was a very fine hair lodged in my ear canal tapping on my newly waxed ear drum creating an awful sound.This was extracted by Ana to my relief! I was over the moon with their service. Many thanks Hearbase!

Jonathan Smee, December 2021

I had a hearing test with Nicky recently, she was very reassuring and explained each step as we went along and took time to answer any questions.
The the test was very thorough and Nicky was so professional and caring.
My husband accompanied me and said that he would be swapping to Hearbase in the future.

Sandra Sanders, December 2021

I live in Norway and was visiting my daughter who lives in Bexleyheath. I use Oticon hearing aid on both ears. On the 3rd of December I had a problem with one of my hearing aids for which I came to see your Hearbase Bexleyheath branch. The lady sitting in the reception was very welcoming. I told her my problem and told that my hearing aid is not from NHS. She talked to an Audiologist and they fixed my hearing aid.

I must say that I got excellent service. I want to thank you all very much.

Merry Christmas and a Happy New Year.

Gurbax Bhamra, December 2021

Hannah is incredibly efficient and caring. I cannot thank her enough for the help I receive to enable me to hear well. It is invaluable to me especially as I’m recently widowed and my husband did help me so much.

Leigh Munday, November 2021

My consultation today was OUTSTANDING. You should be proud that you have such a pleasant, polite knowledgeable Audiologist. This was my second visit to her, a visit that knew would be a pleasure to attend.

James Sinden, November 2021

Ana was completely professional and is without doubt, very experienced. She explained everything that she was doing clearly and she made me feel comfortable and at ease. I asked her several questions and she answered plainly and without jargon. I recommend her without hesitation and look forward to my next meeting.
Tracey is a lovely receptionist with a delightful manner. Thank you both!

Elka Carr, November 2021

Very well looked by the audiologist Anna and Reception Manager Tracy. Very caring, understanding and patient and I would have no hesitation in recommending them.

Ramniklal Ganatra, November 2021