“The care I received from Hearbase has been transformational…”

Tanya Bevan the audiologist at Bexleyheath arranged for an urgent appointment for my uncle on the day that I do not work. She removed the wax and repaired his hearing aid every efficiently. I would recommend her.

C Ellis, September 2020

The staff at Hearbase in Bromley were fantastic. Accommodated me despite a busy schedule & their service is impeccable - they always manage to take care of my problem. Their Covid-related precautions are amazing.

KS, September 2020

We saw Fiona at hearbase at the One Ashford Hospital she made my son feel really at ease. She was very friendly and was happy to answer all my sons questions he came out with two stickers and a very big smile I would definitely recommend this service.

Danielle Maltby, September 2020

I received polite and professional service which I will happily use again. Premises were with good COVID measures in place. Thank you.

Linda Callaghan, September 2020

The whole experience has been very good. Audiologist explained the procedures and was very professional.

Prab, September 2020

At last I have found the right people to help me manage the ongoing issues with my ears! Because I have very small ear canals, I have suffered since childhood with a build up of wax that has caused earache and deafness. As a journalist the deafness creates specific problems when interviewing people as well as when generally interacting professionally and socially. Before I found Hearbase I used to have my ears syringed every 9 months or so at my GP's surgery but in April I was informed that this service would no longer be available - not just there but at any GP surgery. They recommended a couple of hearing specialists, Hearbase being one of them. The lockdown caused by COVID prevented me from getting an immediate appointment due to the restrictions but last week I was finally able to get my ears sorted at the Bromley centre. Such a relief! I cannot recommend Hearbase highly enough. Tracy is such a friendly and welcoming person at reception, and the expert treatment I received from Ana was both reassuring and completely effective. She discussed my issues thoroughly with me and then outlined the various methods of removing the wax. She used both the micro suction method as well as the water irrigation method - a combination that worked very well, was painless and most importantly, I could hear properly again!. She recommended that I use the Earol spray once week on both ears to keep the wax under control and to see her every year. A heartfelt thank you to her, Tracy and Hearbase.

Vicky Adamson, September 2020

Very helpful and very friendly. Made me feel at ease.

Daniel, September 2020

It is a very efficient service. Highly recommend it

Nicolas Hirth, September 2020

I find all the staff that I have met very good, Hannah in Canterbury is so very helpful, can’t do enough very very good.

Kevin Bloe, September 2020

KIMS Hospital and the Hearbase person who conducted my wife and I's hearing tests were faultless. The Hearbase person who (sorry can't remember her name) was most thorough, efficient and helpful. We felt that we had all the time in the world to discuss at length the outcomes of our tests and the options available.

Phillip, September 2020