Hearbase, The Hearing specialists

Hear What You’ve Been Missing

We are Kent’s largest independent hearing aid provider and wax removal experts. For more than 25 years we have delivered quality hearing aid and wax removal services from a range of locations – high street branches and private hospitals.

Partnered With:


Hearing Aids

Hearbase can source every major type of hearing aid on the market from a wide variety of suppliers. Our expert audiologists will guide you in choosing the right product and support you with aftercare into the future.

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Wax Removal

Our specially trained technicians can remove ear wax quickly, safely and painlessly using special techniques, water irrigation or micro-suction.

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Diagnostic Hearing Tests

If you need a hearing test to assist with your medical diagnosis or for employment purposes, we can offer a range of reports that will satisfy the most exacting requirements.

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Hearing Protection

Hearbase can provide you with custom impressions of your ears so that you can take to the manufacturer of your choice.

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Tinnitus Counselling and Rehabilitation

We understand how distressing tinnitus can be, which is why we offer a dedicated tinnitus counselling and rehabilitation services with experienced accreddited experts in the field.

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Children's Services

We work closely with the ENT service at our partner hospitals including One Ashford Hospital, The Spencer Private Hospital and other clinics across Kent to assist in the diagnosis of children’s hearing loss.

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The latest technology to help you make the best of your hearing

At Hearbase, we strive to provide unparalleled customer care and support to individuals with hearing loss. Our experienced audiologists use the latest diagnostic equipment and adhere to the highest clinical standards to offer technical expertise of the highest quality. We pride ourselves on combining cutting-edge technology with outstanding customer service to ensure that our clients receive the best care possible.

25+ years of quality ear care

Hearbase has a proven track record of satisfied customers. Don't just take our word for it – hear what our clients have to say in their testimonials. Trust us to deliver the best care for your hearing health.


"Very thorough testing of both myself and my husband. Excellent information and assistance received from the audiologist and full explanations of the options available to us regarding future treatment."

Jayne Camp

"I have had to have wax removed from my ears on a regular basis for more that fifty years and I have to say Hearbase did it better than any other time I can remember. A great job - thank you."

Guy Topham

"Excellent hearing centre on every level, from reception through to the consultations themselves, and beyond… The team is warm, friendly and always happy to help, often going well beyond the call of duty to accommodate their customers. Highly recommended!"

Jon Canning

Revolution in Hearing: Gene Therapy Restores Children’s Hearing

Hearing loss affects millions globally, often limiting personal and social interactions. Recent advances in gene therapy have sparked hope, offering transformative treatments for conditions previously deemed untreatable. At Hearbase, we are committed to keeping you...

Understanding Hearing Loss: How Advanced Hearing Aids from Hearbase Can Enhance Your Daily Life

At Hearbase, we understand that one in six adults experiences some degree of hearing loss. This common condition can significantly impact your social interactions and overall quality of life, especially in challenging listening environments like busy restaurants....

The Power of Advanced Noise Reduction Technology in Modern Hearing Aids

Background noise can be a significant challenge for individuals with hearing impairment. In this blog post, we explore how advanced noise reduction technology in our hearing aids helps users overcome this challenge, enhancing clarity and comfort.   What is Noise...

Understanding Hearing Loss: Types, Causes, and Prevention

Hearing loss affects millions globally, and can significantly impact quality of life. In this post, we’ll explore the various types of hearing loss, identify common causes, and discuss how early intervention can make a difference.   Types of Hearing Loss:...
An x-ray of a hearing aid

How Hearing Aids Work: The Remarkable Technology Behind Better Hearing

For millions around the globe, hearing aids are essential tools that not only improve hearing but also enhance the quality of life. These small but powerful devices are packed with advanced technology designed to tackle various hearing challenges. But how exactly do...
Hearbase online hearing test

Our Online Hearing Test

If you know a friend or family member who needs their hearing checked, but is not quite ready to make an appointment to see any audiologist, we now have an online screening tool. This will let you do a self-test of your hearing to get an idea of your hearing...
Independent hearing aid companies and Which report

Top Marks For Independent Hearing Aid Providers

Local independent providers are rated most highly by customers, with an impressive overall customer score of 85%. According to Which magazine, some high street chains score as low as 67%, roof that independent hearing aid providers such as Hearbase are the best option...
Starbucks deaf changes

US Starbucks Opens First Cafe Designed For Customers With Hearing And Visual Loss

Coffee chain Starbucks has opened its first café designed for customers with hearing and visual loss. The cafe - in Washington DC - is part of a decision that Starbucks has taken to design easily navigable branches for all its customers. Any cafe that is renovated or...
Hearbase - the future of hearing aids

A Vision Of The Future For Hearing Aids

Our managing director Mark Scutchings takes a look at future developments in the world of hearing aids. In a previous article, I wrote about the technology that would be available to hearing aid wearers within the next 12 months. Today I am going to look a bit further...
Hearbase hearing loss

Finding Out More About Hearing Loss

Over the past few years there has been a lot of information published online about hearing aids and hearing loss. In theory, it should be easy to find out everything you want to know about the subject. Unfortunately, as the quality of the material out there is very...


Get In Touch



We aim to respond to all email enquiries within 24hrs


Hearbase Folkestone
140 Sandgate Road,
CT20 2TE

All Locations


0800 028 6179

Business hours 9am-5pm

Or use our contact form