The Chaucer Hospital


The Chaucer Hospital, Nackington Road,

We recommend visiting the outpatient reception at The Chaucer hospital. Ask reception staff for a parking ticket, which should be displayed in your car window during your visit. Chaucer staff will point you down the corridor to our dedicated waiting area.

The access is step-free, accommodating wheelchair users.

The Chaucer Hospital Canterbury

Hours and Services

Every Monday-Friday 9:00-4:30pm

  • Hearing aids
  • Diagnostic audiology services
  • Hearing protection
  • Tinnitus counselling and rehabilitation

Location Clinicians

Fiona Idriss

Senior Audiologist

Fiona joined Hearbase in 2018. She has an extensive career in audiology, working for decades in the National Health Service.

She trained at The Institute of Laryngology and Otology and The Royal National Throat Nose and Ear Hospital in London, working there in several specialities, including adult rehab, neuro-otology and paediatrics. Fiona has also worked as a research assistant.


Supplying hearing aids and programming

Patient aftercare

Diagnostic audiology

Tinnitus counselling and rehabilitation

Hearing protection

Sally French

Senior Audiologist

Sally joined Hearbase in November 1999. She is the senior audiologist at The Chaucer Hospital in Canterbury and is responsible for the private hearing aid service there. She is one of the longest-serving members of the clinical team and is involved in training and support and keeping the team up-to date with the latest developments in hearing aid technology.

"Each day brings a new set of challenges, whether it is a patient struggling to get used to hearing again or someone who did not realise that they were deaf. My role in helping these people gives me great satisfaction."


Supplying hearing aids and programming

Patient aftercare

Diagnostic audiology

Hearing protection

Additional Information

At Hearbase Chaucer in Canterbury, we are dedicated to providing comprehensive hearing solutions tailored to your individual needs. Our team of experienced professionals offers a range of services to support your hearing health and well-being.

Comprehensive Hearing Solutions

Discover the latest advancements in hearing aid technology, carefully selected to suit your unique preferences and lifestyle. Our expert audiologists conduct thorough diagnostic audiology assessments, ensuring accurate evaluations and personalised treatment plans.

Why Choose The Chaucer Hospital?

Experienced Professionals: Our team of highly trained audiologists and hearing healthcare specialists has extensive experience in diagnosing and treating various hearing conditions.

Personalised Approach: We believe in providing personalised care, tailored to your specific needs. We take the time to understand your concerns and offer individualised solutions.

State-of-the-Art Technology: We stay at the forefront of technological advancements in hearing care, ensuring access to the latest and most effective solutions.

Comprehensive Care: From initial evaluation to ongoing support, our comprehensive care extends beyond the consultation. We are dedicated to guiding you through your hearing journey.

Patient Satisfaction: Your satisfaction is our priority. We strive to exceed your expectations by delivering exceptional care and outstanding results.

    Expert Diagnostic Audiology Services

    Our state-of-the-art facility is equipped with advanced diagnostic equipment to accurately assess your hearing abilities. Our comprehensive audiology services include hearing evaluations, audiometric testing, and other assessments to determine the nature and extent of any hearing issues you may be experiencing.

    Tinnitus Counselling and Rehabilitation

    If you’re struggling with tinnitus, our compassionate team is here to help. We offer specialised counselling and rehabilitation services to alleviate the impact of tinnitus on your daily life and promote overall well-being.

    Schedule Your Appointment Today

    If you’re seeking top-quality hearing aid, diagnostic audiology services, wax removal treatments, and tinnitus care in the Canterbury area, Hearbase at The Chaucer Hospital is here for you. Experience the expertise, support, and personalised care that you deserve. Take the first step towards better hearing health by scheduling an appointment with us today.