hearbase, The Hearing specialists

Hear What You’ve Been Missing

We are Kent’s largest independent hearing aid provider and wax removal experts. For more than 25 years we have delivered quality hearing aid and wax removal services from a range of locations – high street branches and private hospitals.

Partnered With:


Hearing Aids

Hearbase can source every major type of hearing aid on the market from a wide variety of suppliers. Our expert audiologists will guide you in choosing the right product and support you with aftercare into the future.

Learn More

Wax Removal

Our specially trained technicians can remove ear wax quickly, safely and painlessly using special techniques, water irrigation or micro-suction.

Learn More

Diagnostic Hearing Tests

If you need a hearing test to assist with your medical diagnosis or for employment purposes, we can offer a range of reports that will satisfy the most exacting requirements.

Learn More

Hearing Protection

Hearbase can provide you with custom impressions of your ears so that you can take to the manufacturer of your choice.

Learn More

Tinnitus Counselling and Rehabilitation

We understand how distressing tinnitus can be, which is why we offer a dedicated tinnitus counselling and rehabilitation services with experienced accreddited experts in the field.

Learn More

Children's Services

We work closely with the ENT service at our partner hospitals including One Ashford Hospital, The Spencer Private Hospital and other clinics across Kent to assist in the diagnosis of children’s hearing loss.

Learn More

The latest technology to help you make the best of your hearing

At Hearbase, we strive to provide unparalleled customer care and support to individuals with hearing loss. Our experienced audiologists use the latest diagnostic equipment and adhere to the highest clinical standards to offer technical expertise of the highest quality. We pride ourselves on combining cutting-edge technology with outstanding customer service to ensure that our clients receive the best care possible.

25+ years of quality ear care

Hearbase has a proven track record of satisfied customers. Don't just take our word for it – hear what our clients have to say in their testimonials. Trust us to deliver the best care for your hearing health.


"Very thorough testing of both myself and my husband. Excellent information and assistance received from the audiologist and full explanations of the options available to us regarding future treatment."

Jayne Camp

"I have had to have wax removed from my ears on a regular basis for more that fifty years and I have to say Hearbase did it better than any other time I can remember. A great job - thank you."

Guy Topham

"Excellent hearing centre on every level, from reception through to the consultations themselves, and beyond… The team is warm, friendly and always happy to help, often going well beyond the call of duty to accommodate their customers. Highly recommended!"

Jon Canning

Oticon Intent hearing aid

The new Oticon Intent – four levels of technology to suit every hearing need

Oticon has just launched the new Oticon Intent, a range of hearing aids with four levels of technology. They use your movements, the environment and the conversation around you to recognise what you want and need to listen to. They adapt seamlessly to deliver truly...
Hearbase talk to family doctors

Audiologists’ Talk To Family Doctors

Our managing director Mark Scutchings and audiologist Hannah Harris took part in an ENT and audiology event. One Ashford Hospital organised it for family doctors and other medical professionals. Our role was to give an update on current and future hearing aid...
World Hearing Day

World Hearing Day

World Hearing Day is held on March 3 each year. Its aim is to raise awareness of how to prevent deafness and hearing loss. It is also a way of promoting ear and hearing care across the world. It’s organised by the World Health Organisation and each year it decides the...

‘Postcode Lottery’ Of NHS Ear Wax Removal

A new report from RNID has exposed the postcode lottery of NHS ear wax removal services in England.  The national hearing loss charity’s new research revealed that fewer than half of Integrated Care Boards, the commissioners of most NHS services, are providing...
GCSE in British Sign Language

GCSE In British Sign Language Agreed

British Sign Language will be taught as a GCSE in England from September 2025, the government says. The qualification will be open to all pupils, who will learn about 1,000 signs.  Exams regulator Ofqual will review and accredit the syllabus before it can be...

Video Gamers Risk Hearing Loss And Tinnitus

Video gamers worldwide may be risking permanent hearing loss or tinnitus, according to a global review of all the available evidence. The analysis suggests that the sound levels reported in studies of more than 50,000 gamers often near, or exceed, permissible safe...
Tinnitus Week

Tinnitus Week 2024

Tinnitus Week runs from February 5 to February 11, with the aim of telling people about the symptoms of tinnitus and how it affects people. Tinnitus is the perception of noise or ringing in the ear and 15 to 20 per cent of people experience it. It’s a symptom of an...
Sandra Rodrigues

Sandra And Joana Ready To Train Students In Wax Removal

Two Hearbase audiologists are heading to Portugal to train students in wax removal. Sandra Rodrigues The training will take place at Escola Superior de Tecnologia da Saúde de Coimbra, which is one of the two universities in Portugal that offer bachelor degrees in...
Hearing aids prolong life

Hearing Aids Can Prolong Life, Study Suggests

Hearing aids may prolong your life, new research from the US has suggested. Those who wear hearing aids reduce their risk of dying by almost 25 per cent compared to those who don’t use them but should. Past research has found that untreated hearing loss can result in...
Winter care for hearing aids

Winter Care For Hearing Aids

Winter can be tough on hearing aids. They can be affected by cold weather so it will pay you to take extra care of them at this time of the year to keep them working reliably. Moisture and condensation are particularly bad for hearing aids. That’s why it’s a good idea...


Get In Touch



We aim to respond to all email enquiries within 24hrs


Hearbase Folkestone
140 Sandgate Road,
CT20 2TE

All Locations


0800 028 6179

Business hours 9am-5pm

Or use our contact form