hearbase, The Hearing specialists

Hear What You’ve Been Missing

We are Kent’s largest independant hearing aid provider and wax removal experts. For more than 25 years we have delivered quality hearing and ear care services from a range of locations – high street branches and private hospitals.


Hearing Aids

Hearbase can source every type of hearing aid on the market from a wide variety of suppliers. Our expert audiologists will guide you in choosing the right product for you.

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Wax Removal

Our specially trained technicians can remove ear wax quickly, safely and painlessly using special techniques, water irrigation or micro-suction.

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Diagnostic Hearing Tests

Reconnect with the world around you. Our advanced hearing diagnostic tests and expert care will help you find the best solution. 

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Hearing Protection

Our earplugs are tailored to your specific needs, whether you’re a musician, swimmer, or need a good night’s sleep. Trust our expertise to keep your ears safe and comfortable.

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Tinnitus Counselling and Rehabilitation

At Hearbase, we understand how distressing tinnitus can be, which is why we offer a dedicated tinnitus counselling and rehabilitation service.

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Children's Services

We provide specialised services for children’s hearing health. Our expert audiologists are here to help children with hearing issues, offering personalised solutions that can improve their quality of life.

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The latest technology to help you make the best of your hearing

At Hearbase, we strive to provide unparalleled customer care and support to individuals with hearing loss. Our experienced audiologists use the latest diagnostic equipment and adhere to the highest clinical standards to offer technical expertise of the highest quality. We pride ourselves on combining cutting-edge technology with outstanding customer service to ensure that our clients receive the best care possible.

25+ years of quality ear care

Hearbase has a proven track record of satisfied customers. Don't just take our word for it – hear what our clients have to say in their testimonials. Trust us to deliver the best care for your hearing health.


"Very thorough testing of both myself and my husband. Excellent information and assistance received from the audiologist and full explanations of the options available to us regarding future treatment."

Jayne Camp

"I have had to have wax removed from my ears on a regular basis for more that fifty years and I have to say Hearbase did it better than any other time I can remember. A great job - thank you."

Guy Topham

"Excellent hearing centre on every level, from reception through to the consultations themselves, and beyond… The team is warm, friendly and always happy to help, often going well beyond the call of duty to accommodate their customers. Highly recommended!"

Jon Canning

Blessing And Caroline Join Our Team

Administrator/technical assistant Blessing Abdulsalam will be based in our Bromley branch and will also provide full-time private call handling, while administrator/technical assistant Caroline Saddington is based in our Broadstairs branch, helping audiologist Sharon...

Audiologist Hannah Re-joins Us

Our Ashford patients will be pleased to hear that Hannah Harris will be re-joining us on May 24, practicing at both One Ashford Hospital and at our Evegate branch in Smeeth, near Ashford. Hannah will work in our private hearing aid service, alongside our clinical...

Big Cat Open Day With British Sign Language Interpreter

The Big Cat Sanctuary at Smarden near Ashford is holding open days from July 26-30 when visitors can see the animals and learn about the centre's conservation work. And the sessions on Thursday, July 27 will feature a British Sign Language interpreter for some of the...

Connecting Your Hearing Aids To Phones And TVs

It has been possible to connect your hearing aid to TVs, music players and computers for many years. But although modern hearing aids can connect seamlessly, there are still a few hurdles to overcome, says our managing director Mark Scutchings. Although it has been...

Using Mindfulness To Help Manage Tinnitus

We have talked about tinnitus in previous newsletters and we remain a corporate member and supporter of Tinnitus UK. As well as offering free 15-minute telephone consultations for anyone suffering with tinnitus, Fiona Idriss, our...

Zebby The Cat Alerts His Deaf Owner To Visitors And Phone Calls

Meet Zebby the cat who alerts his deaf owner to visitors and phone calls and is now in the running for a national award. Zebby, a two-year-old black-and-white cat from Chesterfield, taps his owner Genevieve Moss's face to alert her to put in her hearing aid. Ms Moss...

Deaf Awareness Week: Better Access To Communication

Deaf Awareness Week takes place every year to promote the positive aspects of living with hearing loss. This year’s Deaf Awareness Week runs from May 1-7 and the theme is Access to Communication. The aim of this year’s Deaf Awareness Week is to promote...

Our Head Office Has An Interesting History

If you are a visitor to our Folkestone office you will know that it is a slightly unusual building which was once a bank. Here are a few facts about the building that you may find interesting. The building was originally constructed as a doctor's surgery with a...

ReSound’s Omnia Hearing Aids Ideal For An Active Lifestyle

ReSound has now completed its Omnia range of hearing aids which includes custom-made and behind-the-ear options. They include all the features this range has to offer and are an ideal choice if you have an active lifestyle and socialise often. These hearing aids come...

Regular Hearing Check-ups Are So Important

If you wear hearing aids it is very important to have regular check-ups and our managing director Mark Scutchings explains why here. Having regular check-ups on your hearing and your hearing aids is very important as it  ensures that your hearing aids are...


Get In Touch


Private Patients Email info@hearbase.com


Hearbase Folkestone
140 Sandgate Road,
CT20 2TE

All Locations


Private Patients call 0800 028 6179

Or use our contact form