“The care I received from Hearbase has been transformational…”

Everyone from the reception staff to the Audiologist (Hannah Harris) was extremely friendly, courteous and helpful. The procedure was clearly explained by the Audiologist as were the results, followed by sound advice. Thank you

David Browne, July 2022

Excellent service from Hannah whom I must have bored with my ramblings. She took time to explain the results, not just this year, but in successive years to show evidence of her diagnosis. Non the less a very comfortable and excellent service from her.

Ian Standish-Leigh, July 2022

Ana answered all my questions and showed me exactly how to look after my aids. I have macular degeneration so find changing wax filters quite difficult. She was very patient with me and I came away from the appointment feeling more relaxed and confident. Thank you

Susan Vernon, July 2022

When an appointment wasn't available at by local Hearbase I was able to get an earlier appointment at a nearby location. Doing this was made easy by helpful staff. My appointment was for ear wax removal which was very well delivered with a good explanation of what was going to happen at each step. And always worth mentioning... the appointment happened at the time it was booked. Bonus!

Kevin Baldwin, July 2022

Hannah was very professional and that the same time very pleasant. She asked many searching questions has to how the deafness occurred, then explained what could be done about it. I was very impressed.

Stephen Tarrant, July 2022

Impressive new clinic made to feel welcome on arrival The lady who did the procedure was very professional but also very friendly and made the occasion a as enjoyable as possible! Have recommended Hearbase in the past and will do so in the future Thank you!

Alan Draper, July 2022

My first hearing test at age of 69. will definitely continue with your services as my hearing begins to deteriorate. Location and staff at the reception were all excellent and Hannah was just first class.

David Smith, July 2022

I feel listened to and have received excellent advice and am confident with using my hearing aids. Hannah has been exceptionally helpful in furthering my routes to obtaining the best possible advice for my needs. Very grateful.

Jeannette Meyers, July 2022

I have had to have wax removed from my ears on a regular basis for more that 50 years and I have to say Rachel did it better than any other time I can remember. A great job - thank you.

Guy Topham, July 2022

I cannot praise Rachel enough. I was quite nervous having had a bad experience previously. Rachel was very understanding of this and explained everything she was doing and showing me everything she was using. I had to go back twice more and she recommended what I should use to help soften the wax. today Rachel managed to clear the last of the wax and I cannot thank and praise her enough patience of a saint and an absolute star in my eyes. Thank you once again Rachel.

Lilian Harmer, July 2022