Ana was amazing so polite and gentle with my ear felt at ease the whole time she was talking to me through the process. It didn’t hurt at all. Sarah was so polite and welcoming on the front desk.Charlotte, March 2021
Ana came today and did an excellent job at fitting my new hearing aid . She spent a long time patiently explaining how to use and maintain it . There was an instant improvement in my hearing and I am delighted with both the aid and her service.Vivienne Seddon, March 2021
I truly did have an exceptional service offered to me. My treatment was adopted with integrity and professionalism. I was heard and felt important, even though as something as minor like an ear wax removal, I was attentively cared for and prioritised. Among the chaos of the pandemic, nothing deterred the professionals in this clinic from acting dutifully to their clients. If anyone needs an ear wax removal, then this is the place for you.Maryan Mohamoud, April 2021
Excellent experience throughout... very constructive initial telephone consultation with many links to research and verbal advice. Hearing test was carried out face to face... very efficient from start to finish... excellent cleaning and ppe observed from start to finish. Very knowledgeable discussion post test outlining the results. Left feeling very reassured.TM, February 2021
Hearbase were very helpful when I booked my appointment and made it really easy. The consultation was very informative and thorough and I also received follow up support with useful links to further information for me to read.R Andrews, February 2021
Hearbase has my full recommendation. The Audiologists are so well-informed and also so understanding. I am always sceptical when people say such and such “changed my life’ but my hearing aids from Hearbase have improved my day-to-day life so much that they deserve the description.Peter Wright, January 2021
A very professional system which was well managed from start to finish. In the current Covid 19 situation, I felt very safe and all the appropriate Covid secure controls were in place. Initial meeting had to be stopped and rearranged as I needed further wax clearing. All rearranged quickly and completed.MAP, January 2021
The Audiologist explained everything very well before, during and after the testing. Made me feel at ease during the whole process and was very professional.
My elderly mother went to have ear wax removed. My mother treated with respect and the procedure was quick and painless. Treated by Ana who we'd met at the NHS clinic and her advice was very helpfulHH, January 2021
The service was excellent from walking through door. I found the receptionist very nice and the service very professional. You could see what was going on. I fully recommend themTom, January 2021
Outstanding service. Thank you Ana for clearing my ears completely painlessly and for the advice to stay on top of things.Customer, January 2021
Tracey in reception was very helpful and friendly. All in all a first rate experience. So pleased that you can operate during lockdown. Thank you!