Deal – Hearbase

Hearbase Deal - Hearing Test + Ear Wax Removal Clinic

72 High Street,

CT14 6HE

01304 892777

Hearbase Deal branch


Please contact our Deal branch on 01304 892777 or email to book your next appointment.

Opening Times

Monday-Friday: 9am-5pm
Ear Wax Removal Clinic every Tuesday and selected Thursdays


Our Deal branch is conveniently located right in the town centre at 72 High Street. There is step-free access and the consulting room is on the ground-floor. There is a large pay and display car park nearby.

If you prefer the convenience of visiting a town centre location rather than the more comprehensive facilities at The Chaucer Hospital, Canterbury or the Spencer private hospital in Margate, our Deal branch is a fully-equipped hearing centre, with state of the art technology and testing equipment.

We also provide expert ear wax removal services using water irrigation, microsuction and Tympahealth cutting-edge technology.



Ear Wax Removal Clinic in Deal

Hearbase provides a professional ear wax removal clinic on Tuesday and Thursday at our Deal branch. Our highly trained ear care technicians use microsuction and water irrigation, as well as manual tools, to remove the build-up of ear wax quickly and safely. The appointment is usually 30 minutes and our technician can also check your general ear health and refer you to our expert audiologists for onward support, including a comprehensive hearing test.


We take your hearing loss seriously and it needs to be professionally diagnosed and treated with the best solutions available.


We provide a wide range of hearing aids, from the most straightforward to the most sophisticated.

We also offer custom-made products to help protect your hearing from noise damage.

Services at our Deal branch:



Hearbase is Kent’s largest independent hearing company and we have been working in audiology for more than 20 years. We use the latest diagnostic techniques, combined with first class care and support.


Digital hearing aids come in a vast range to suit everyone’s needs, from the most straightforward to the most sophisticated. Our highly trained audiologists will advise you as which hearing aid best suits your hearing loss and your needs. They will explain the pros and cons of the various features so you can be sure of making the right decision.

Leading brands

As we are independent of any hearing aid manufacturer, this means we have access to all the world’s leading hearing aid brands making it simple to find the best solution for your hearing loss.

We are confident about the quality of our service so all our hearing aids come with a guarantee of 100% satisfaction or your money back.

You can arrange a free assessment with our audiologist by emailing or by telephoning 01304 892777 to arrange your appointment.


Hearing Specialists

Joana Carvalho

Senior Audiologist

Joana joined Hearbase in December 2012. She is the senior audiologist at the Deal branch. As well as being responsible for the private hearing aid service here, she specialises in tinnitus support and counselling, ear care and wax removal. She also works at our branches in Folkestone, Ashford, Canterbury and Charing.

After gaining her audiology degree in Porto, Joana worked in some of the major hospitals and hearing centres in Portugal. Working in diagnosis and rehabilitation with people of all ages, Joana tested hearing and fitted hearing aids from the world’s leading manufacturers. She was also part of a team who screened newborn babies for hearing loss.

While in Portugal Joana organised audiology sessions at primary and elementary schools, arranged hearing aid workshops and carried out hearing screening with children and adults.

She says: “Working for Hearbase is very gratifying. Ever since I started my audiology studies I had wanted to come and work in England. The best thing about my job is seeing the smiles and happiness of my patients when they can hear again.”

When not working Joana is keen on music, sport and photography.

Rachel Harrison

Ear care technician

Rachel has worked in the care sector for 12 years, gaining qualifications that enabled her to help people promote dignity in care for those who live with dementia.

“Looking for new skills, I studied the anatomy and physiology of the ear, and it was amazing how poor ear health can affect people’s social interacting and hearing loss,” said Rachel.

“If I can play a part in someone’s life to help promote better hearing and give back a little of people’s social abilities then there can be no more job satisfaction than that.”

“Having attended clinics and seen the difference an ear care technician can make, I cannot wait to see what the future holds within the audiology world.”

Rachel lives in Herne Bay with her husband, three children and two dogs. She said: “I love cooking Indian food and photography and I enjoy travelling to India twice a year. The culture, food and people amaze me.”

I was very pleased with the hearing aids that I purchased. They were a big improvement on the NHS ones that I had been using. I was very impressed with Joanna the audiologist, who was very pleasant and helpful. I would recommend Hearbase to others.

Anthony Baker, August 2019